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This page sets out where to find help in Australia, the tools WinShark Casino provides and the signs that play is getting out of hand. It is published by the owners of this information site, which promotes WinShark Casino through affiliate links. We put the support services first because they matter more than any bonus.
Get Help in Australia
These services are free. The list follows the support page of BetStop, an Australian Government service.
- National Gambling Helpline: 1800 858 858. Free and confidential, 24 hours a day, every day of the year.
- Gambling Help Online has free self-help material and free 24/7 chat and email counselling at gamblinghelponline.org.au.
- Lifeline is on 13 11 14, 24 hours a day, or text 0477 131 114. Online chat is at lifeline.org.au.
- National Debt Helpline: 1800 007 007, 9:30 am to 4:30 pm, Monday to Friday. It gives free, confidential advice from financial counsellors, with live chat at ndh.org.au.
- Gamblers Anonymous runs local meetings across Australia, listed at gaaustralia.org.au.
- The Reset app is a free, confidential app to help you cut back or quit, at resetapp.com.au.
Many major Australian banks also let customers block gambling transactions on their cards and accounts. Ask your bank how to switch that on.
WinShark Casino Responsible Gambling Tools
The casino lists these tools for its players:
- Take a Break pauses your account for one day or one week. The terms set the shortest break at 24 hours.
- A reality check reminds you at 60, 90 or 180 minutes of play, so you can see how long a session has run.
- On request, you can ask the support team to exclude you from the casino (self-exclusion).
- Two-factor authentication adds an extra step at login that keeps others out of your account.
- Your age is checked as part of the identity verification before the first withdrawal.
The casino's help pages carry a "Personal Limits Settings" heading but describe no deposit or loss limit tool, so don't count on one. Decide your budget before you deposit and keep to it. The WinShark Casino deposit page covers the rules around payments.
BetStop and WinShark Casino
BetStop is the National Self-Exclusion Register. It is a free Australian Government service that lets you exclude yourself from online and phone wagering providers licensed in Australia. WinShark Casino holds a Curaçao licence and no Australian licence, and BetStop states on its own site that its register does not apply to online casino games. Registering with BetStop therefore doesn't block WinShark Casino. It's still worth joining if you also use licensed Australian wagering apps.
To stop playing at WinShark Casino, ask the support team for self-exclusion, ask your bank to block gambling transactions, and install blocking software on your devices.
Signs Play Is Becoming a Problem
Talk to someone if you recognise any of these:
- chasing losses by playing longer or staking more to win money back
- hiding how much you play from family or friends
- borrowing money, selling things or using money meant for bills to gamble
- missing work, study or family commitments because of gambling
- playing to escape stress, boredom or low mood
- playing for longer or spending more than you planned, again and again
One or two of these is reason enough to call a service above. You don't need to wait until it feels serious.
Staying in Control
Treat gambling money as the price of entertainment and set a limit on money and on time before you start. Never play to win back losses, and don't play when you're tired, upset or have been drinking. Keep gambling money separate from rent, bills and savings, and never borrow to play. Results are random, the house keeps an edge on every game and no system beats it.
Blocking tools help households too. The casino points to BetBlocker, Gamban, GamBlock, Net Nanny and CyberPatrol, and parents can use them to keep gambling sites away from children. Nobody under 18 should use this site or a casino account.
More about how this site works is in the terms and conditions and the privacy policy. For the full picture of the casino, read the WinShark Casino review.